ITIL Foundation 5 Module 6
By the end of this module you will be able to: • identify the purpose of each ITIL Product and Service Lifecycle management activity within the value chain • recall key terms and…
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Overview, learning outcomes and essentials
Overview
Course overview
Overview
Course overview
By the end of this module you will be able to: • identify the purpose of each ITIL Product and Service Lifecycle management activity within the value chain • recall key terms and definitions related to value chain activities • explain how value chain activities are supported by management practices to enable value creation • understand the role of management practices within the ITIL Value System • explain the structure and benefits of the Official ITIL Practice Guides.
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Foundation
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Learning
What you will learn
Learning
What you will learn
By the end of this module you will be able to:
identify the purpose of each ITIL Product and Service Lifecycle management activity within the value chain
recall key terms and definitions related to value chain activities
explain how value chain activities are supported by management practices to enable value creation
understand the role of management practices within the ITIL Value System
explain the structure and benefits of the Official ITIL Practice Guides.
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