ITIL Foundation Version 5 introduces the core concepts of modern IT service management, focusing on value creation through services, continual improvement, collaboration, governance, and digital product and service management. It provides a common vocabulary and practical guidance for professionals involved in delivering, supporting, or improving IT-enabled services. Key Highlights Introduces ITIL principles and service management concepts. Explains the Service Value System (SVS) and value streams. Describes the Four Dimensions of Service Management. Emphasizes continual improvement and stakeholder value. Suitable for IT professionals, managers, support teams, developers, QA, and service providers. Foundation certification validates understanding of ITIL concepts and terminology.