SDI – Service Desk Analyst V8
The Service Desk Institute (SDI) ® is the leading professional organization for everyone working in the IT service and support industry. As the driving force for the ITSM and service desk…
0 packages
Ducis eLearning, PC eLearning, PC eLearning+ or manual where available.
Certification
Level detected from product and package details.
Secure checkout
API price shown excluding GST.
No package options available
This product does not have purchasable LMS, eLearning or manual options yet.
Course information
Overview, learning outcomes and essentials
Overview
Course overview
Overview
Course overview
The Service Desk Institute (SDI) ® is the leading professional organization for everyone working in the IT service and support industry. As the driving force for the ITSM and service desk industry, SDI generates dynamic thought leadership and offers essential research and expertise with clear opinions around your key IT support issues. SDI also conducts and delivers forward-thinking research to drive and support IT service management decision-making. SDI's goal is to provide the information and advice, the skills and knowledge that both organizations and industry professionals need to achieve success.
Packages
0
Level
Certification
Starting price
On request
Learning
What you will learn
Learning
What you will learn
The Service Desk Institute (SDI) ® is the leading professional organization for everyone working in the IT service and support industry. As the driving force for the ITSM and service desk industry, SDI generates dynamic thought leadership and offers essential research and expertise with clear opinions around your key IT support issues. SDI also conducts and delivers forward-thinking research to drive and support IT service management decision-making. SDI's goal is to provide the information and advice, the skills and knowledge that both organizations and industry professionals need to achieve success.
Packages
Available package types
Packages
Available package types
Full details
Full package descriptions
Full details

